The TradeMarke
Step into ’The TradeMarke,’ your go-to podcast for everything marketing in the trades. Hosted by Award Winning Industry Marketing Experts, Sarah Ghirardo from ReMarketable and Eric Thomas from Rival Digital. Together, we’re here to unite the worlds of trades and marketing, bringing you insights, stories, and strategies from the heart of the home service industry. Whether you’re a trade professional, a marketing expert, or somewhere in between, this is the place for you. Listen in as we’re here for the BIG ideas, the game-changers, and the everyday successes. Because at ’The TradeMarke,’ we’re with the trades and for the trades.
Step into ’The TradeMarke,’ your go-to podcast for everything marketing in the trades. Hosted by Award Winning Industry Marketing Experts, Sarah Ghirardo from ReMarketable and Eric Thomas from Rival Digital. Together, we’re here to unite the worlds of trades and marketing, bringing you insights, stories, and strategies from the heart of the home service industry. Whether you’re a trade professional, a marketing expert, or somewhere in between, this is the place for you. Listen in as we’re here for the BIG ideas, the game-changers, and the everyday successes. Because at ’The TradeMarke,’ we’re with the trades and for the trades.
Episodes

Wednesday Jan 26, 2022
How to Busy During the Shoulder Season
Wednesday Jan 26, 2022
Wednesday Jan 26, 2022
On this episode, we are joined Amanda Woodley from the sales division of Schedule Engine.
Eric and Amanda discuss strategy when it comes to those slower months.
Some of Amanda's tips for shoulder season are:
being available after hours
connecting with peers/attending conferences
expand marketing and online listings
evaluating different parts of your business
The key is making sure your business is ready for busy season.
Amanda discusses the possibility of evaluating any technology that could either generate new business or make your business run more efficiently.
Make sure your business is able to run effectively and efficiently when the shoulder season ends.
Schedule Engine streamlines your booking process and allows you to capture every opportunity while providing a consistent customer experience that’s true to your brand. With Schedule Engine’s booking solutions, home service professionals can provide a convenient and reliable customer experience to book more jobs while optimizing efficiency for dispatchers and technicians. From automated online scheduling to 24/7 live expert support with industry-trained professionals, Schedule Engine ensures a personalized experience for both the contractor and customer. Designed to complement your existing systems, Schedule Engine can be started quickly without any internal training or process changes. For more information, visit http://www.scheduleengine.com.

Tuesday Jan 18, 2022
A Step-By-Step Guide To Increase Your Ductless Sales
Tuesday Jan 18, 2022
Tuesday Jan 18, 2022
On this episode we are joined by Michelle LaFrance, creator of the Ductless Directory.
Michelle started her career in Portland Oregon, and eventually decided to start her own agency. We discuss a lot of topics in this episode, so get your notepad out!
She talks about the importance of relevancy and how to get your business recognized.
We talk about how to both please and appease Google and the importance of being an expert in video.

Tuesday Jan 11, 2022
How to Improve your HVAC Business with the 7-Power System
Tuesday Jan 11, 2022
Tuesday Jan 11, 2022
The first episode recorded in 2022! On this episode we are joined by Al Levi from The 7-Power Contractor.
This native New-Yorker shares with Eric the 7 steps needed to grow your business and obtain success.
The 7-steps include:
Planning
Staffing
Marketing
Operating
Sales
Sales Coaching
& Financial
Listen to find out which step is the most important and how to put them all into place to lead your business towards the upmost success in the brand new year!

Tuesday Jan 04, 2022
How to Increase Recurring Revenue
Tuesday Jan 04, 2022
Tuesday Jan 04, 2022
On this episode we are joined by Philip St. Jacques from Work Wave. This is our first episode of 2022! We hope you are ready to work this New Year!
We discuss directions to take depending on business size, revenue and how to increase that recurring revenue.

Saturday Dec 25, 2021
A Very Merry Rival Digital Christmas
Saturday Dec 25, 2021
Saturday Dec 25, 2021
Merry Christmas podcast listeners! Eric here, taking a quick break from holiday festivities to wish everyone a happy & healthy holiday season. We appreciate all of our listeners taking the time out of their busy lives to check out our show each and every week.
We are looking forward to a strong 2022 and hope you are as well! If you have any recommendations on people for us to interview, email them to me at eric@rivaldigital.com.

Tuesday Dec 21, 2021
How to Modernize Your HVAC Company Through Marketing & Technology
Tuesday Dec 21, 2021
Tuesday Dec 21, 2021
On this episode, we are joined by David Indursky from ENCON.
We discuss how to use marketing and modern and ever changing technology to your advantage.
We encourage you to use these tips in the upcoming year to grow your business!

Tuesday Dec 14, 2021
How to Grow Your Business in 2022
Tuesday Dec 14, 2021
Tuesday Dec 14, 2021
On this episode we are joined by Josh Kelly from Clover Marketing.
Josh has had great success, including taking a business from 6 million to 200 million!
In this episode, we discuss the importance of tracking and knowing your numbers, 3 additional ways to make more revenue and recruitment and retention.
We also talk about how to utilize a ringless voicemail as an effective marketing tool.
Want free marketing tools from Josh? Email him here:
Josh's email address: josh@growwithclover.com

Tuesday Dec 07, 2021
Utilizing Social Media to Grow Your Service Business
Tuesday Dec 07, 2021
Tuesday Dec 07, 2021
On this episode, we are joined by Brent and Leslie Harpole of Champion Plumbing
The social media content of Champion Plumbing stood out to us so we wanted to chat with the Harpole's and understand how they grew their social media and where their ideas come from.
Social media is platform that is always changing. With this change, however; it should also always be growing and evolving!
We discuss social media, how the Harpole's got their business where it is today and we also discuss Cracker Barrel of all things! Stay listening.
*New Episodes every Wednesday!*

Tuesday Nov 30, 2021
How to Develop Long-term Relationships with Customers
Tuesday Nov 30, 2021
Tuesday Nov 30, 2021
On this episode, we are joined by Rusty Cochran from We Care Plumbing Heating and Air.
We discuss his story and how he got to where he is today and how he developed long-term relationships with the customers he has acquired throughout the years. Why is is important to remain close with your customers? Rusty explains.

Monday Nov 22, 2021
The Ultimate HVAC Marketing Mastermind Session
Monday Nov 22, 2021
Monday Nov 22, 2021
On this episode, we are joined by Josh Smith from Scorpion.
What's better than one marketing agency? 2! Listen to Eric and Josh discuss the importance of figuring out what stage of business you are in--this is crucial in how you go about marketing to your potential customers.
Josh talks about how to exposing yourself to customers you already work with will help you get name recognition and in turn, more leads.
This is our LAST podcast before the Thanksgiving Holiday, so enjoy your family, your feast and the time-off!





